@import url("https://fonts.googleapis.com/css2?family=Solway:wght@300;400;500;700;800&display=swap");
:root {
  --primary: #7646b9;
  --dark: #333;
  --white: #fff;
  --grey: rgba(0, 0, 0, 0.075);
  --light-grey: rgba(0, 0, 0, 0.025);
}
* {
  font-family:
    "Solway",
    ui-sans-serif,
    system-ui,
    -apple-system,
    "Segoe UI",
    Roboto,
    "Helvetica Neue",
    sans-serif;
  font-weight: 400;
  font-style: normal;
}
body {
  font-size: 15px;
}
h1 {
  font-size: 1.5rem;
}
h2 {
  font-size: 1.25rem;
}
.call-buttons {
  display: flex;
  gap: 1rem;
}
.call-active {
  position: relative;
}
.call-active-name {
  position: absolute;
  top: 1rem;
  left: 1rem;
  margin: 0;
  z-index: 10;
}
.call-active .remote-video {
  width: 100%;
  display: none;
}
.call-active .local-video {
  position: absolute;
  bottom: 1rem;
  left: 1rem;
  width: 160px;
  height: auto;
  z-index: 10;
}
.call-active .end-call-button {
  z-index: 10;
}
/* Video call: overlay layout */
.call-active.call-active--video .remote-video {
  display: block;
}
.call-active.call-active--video .end-call-button {
  position: absolute;
  bottom: 1rem;
  right: 1rem;
}
/* Audio call: name shown normally */
.call-active:not(.call-active--video) .call-active-name {
  position: static;
  text-shadow: none;
  margin-bottom: 1rem;
}
body {
  padding: 1rem;
}
h1,
h2 {
  margin-bottom: 1rem;
  margin-top: 0;
}
ul,
li {
  padding-inline-start: 0;
  list-style: none;
}
button {
  border: none;
  cursor: pointer;
  padding: 0.5rem 1rem;
}
button:hover {
  text-decoration: underline;
  text-underline-offset: 2px;
}
table {
  border: none;
  width: 100%;
}
input::placeholder {
  opacity: 1;
}

input {
  border-width: 1px;
  border-style: solid;
  padding: 0.5rem;
  width: 100%;
  box-sizing: border-box;
  outline: none !important;
  box-shadow: none;
}
table {
  border-width: 1px;
  border-style: solid;
}
table th {
  font-size: 0.8rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  border-bottom-width: 1px;
  border-bottom-style: solid;
}
table th,
table td {
  border: none;
  padding: 1rem;
  text-align: left;
}
.call-active,
.call,
.alert,
.greeting,
.call-incoming,
.send-message,
.call-outgoing,
.send-message-form {
  margin-bottom: 5rem;
}
.log-calls,
.log-messages,
.log-sessions {
  margin-bottom: 1rem;
}
.log-section-header {
  display: flex;
  align-items: flex-end;
  gap: 1rem;
  margin-bottom: 1rem;
}
.log-section-header h2 {
  margin-bottom: 0;
}
.delete-all-btn {
  font-size: small;
  padding: 0.25rem 0.5rem;
}
.log-pagination {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-top: 0.5rem;
}
.log-pagination span {
  font-size: small;
  min-width: 5rem;
  text-align: center;
}
.log-pagination button {
  font-size: small;
  padding: 0.25rem 0.5rem;
}
.log-pagination button:disabled {
  opacity: 0.35;
  cursor: default;
}
.log-pagination button:disabled:hover {
  text-decoration: none;
}
.log-calls-table td:nth-child(3),
.log-calls-table td:nth-child(4),
.log-calls-table td:nth-child(5),
.log-calls-table td:nth-child(8),
.log-messages-table td:nth-child(3),
.log-sessions-table td:nth-child(4),
.log-sessions-table td:nth-child(5),
.log-admin-sessions-table td:nth-child(5) {
  text-transform: capitalize;
}

.mb {
  margin-bottom: 0.5rem;
}
.send-message-form-buttons {
  display: flex;
  gap: 0.5rem;
}
.send-message-form-buttons button {
  flex: 1;
}
.send-message-form {
  max-width: 250px;
}

table th:nth-child(1),
table td:nth-child(1),
table th:nth-child(2),
table td:nth-child(2) {
  display: none !important;
}

.call-active-name,
.call-guest-user-name,
.auth-user-name,
.guest-user-name {
  font-size: large;
  font-weight: 500;
}

table tr > td:last-of-type {
  text-align: right;
}
button:hover {
  box-shadow:
    rgba(0, 0, 0, 0.1) 0px 1px 3px 0px,
    rgba(0, 0, 0, 0.06) 0px 1px 2px 0px;
}
h1 {
  font-weight: 700;
}
h2,
table th {
  font-weight: 600;
}

table.log-admin-sessions-table tr > td:last-of-type {
  text-align: left;
}

.availability__state {
  visibility: hidden;
}

/* === Admin availability toggle (moved from auth.html <style>) === */
.availability {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  margin-top: 0.5rem;
  font-size: 0.95rem;
}
.display-name {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
  margin-top: 0.75rem;
  max-width: 22rem;
}
.display-name__label {
  font-size: 0.85rem;
  color: var(--dark);
  opacity: 0.7;
}
.display-name__input {
  padding: 0.25rem 0.5rem;
  border: 1px solid var(--grey);
  border-radius: 0.25rem;
  font-size: 0.95rem;
}
.availability__switch {
  position: relative;
  display: inline-block;
  width: 44px;
  height: 24px;
}
.availability__switch input {
  opacity: 0;
  width: 0;
  height: 0;
}
.availability__slider {
  position: absolute;
  cursor: pointer;
  inset: 0;
  transition: background-color 0.2s;
}
.availability__slider::before {
  content: "";
  position: absolute;
  height: 18px;
  width: 18px;
  left: 3px;
  bottom: 3px;
  transition: transform 0.2s;
}
.availability__switch input:checked + .availability__slider::before {
  transform: translateX(20px);
}
.availability__switch input:disabled + .availability__slider {
  opacity: 0.5;
  cursor: not-allowed;
}
.availability__label {
  font-weight: 500;
}

/* === Spinner keyframes (moved from auth.html <style>) === */
@keyframes spin {
  to {
    transform: rotate(360deg);
  }
}

/* === JWT validation overlays (moved from auth.html inline styles).
   display:flex / display:none remain inline in auth.html since auth.js
   toggles them. === */
#auth-loading {
  position: fixed;
  inset: 0;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  z-index: 9999;
  font-family: sans-serif;
  gap: 16px;
}
.auth-spinner {
  width: 36px;
  height: 36px;
  border-width: 3px;
  border-style: solid;
  animation: spin 0.8s linear infinite;
}
.auth-loading-text {
  margin: 0;
  font-size: 15px;
}
#auth-denied {
  position: fixed;
  inset: 0;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  z-index: 9999;
  font-family: sans-serif;
  gap: 12px;
  text-align: center;
  padding: 32px;
}
.auth-denied-icon {
  font-size: 40px;
  margin: 0;
}
.auth-denied-title {
  margin: 0;
  font-size: 22px;
}
#auth-denied-reason {
  margin: 0;
  font-size: 15px;
  max-width: 360px;
}

/* === Optional passcode gate (auth.html) === */
#auth-gate {
  position: fixed;
  inset: 0;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  z-index: 9999;
  font-family: sans-serif;
  gap: 12px;
  padding: 1rem;
}
.auth-gate-icon {
  margin: 0;
  font-size: 40px;
}
.auth-gate-title {
  margin: 0;
  font-size: 22px;
}
.auth-gate-subtitle {
  margin: 0;
  font-size: 15px;
  max-width: 360px;
  text-align: center;
  opacity: 0.75;
}
.auth-gate-form {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  gap: 0.6rem;
  width: 100%;
  max-width: 18rem;
  margin-top: 0.5rem;
}
.auth-gate-input {
  padding: calc(1rem / 2);
  border: 1px solid var(--grey);
  border-radius: calc(1rem / 4);
  font-size: 1rem;
  text-align: center;
}
.auth-gate-submit {
  padding: calc(1rem / 2);
  border: none;
  border-radius: calc(1rem / 4);
  background-color: var(--primary);
  color: var(--white);
  font-size: 1rem;
  cursor: pointer;
}
.auth-gate-error {
  margin: 0;
  min-height: 1.2em;
  font-size: 0.9rem;
  color: #c0392b;
  text-align: center;
}

/* === Guest send-message reason (moved from index.html inline style) === */
.send-message-reason {
  margin-bottom: 0.5rem;
}

/* ==========================================================================
   Isolated border-radius styles (moved to end of file).
   Order preserved per selector so the cascade outcome is unchanged
   (e.g. button's calc value still precedes — and is overridden by — 0.75rem).
   ========================================================================== */
input,
button,
table,
.call-active .remote-video,
.call-active .local-video {
  border-radius: 0.325rem;
}
.call-guest-user-status {
  border-radius: 5rem;
  border: 1px solid var(--primary);
}
.availability__slider {
  border-radius: 1.25rem;
}
.auth-spinner,
.availability__slider::before {
  border-radius: 50%;
}
/* ==========================================================================
   Isolated background styles (moved to end of file).
   Order preserved per selector so the cascade outcome is unchanged.
   ========================================================================== */
html,
body,
#auth-loading,
#auth-denied,
#auth-gate {
  background-color: var(--white);
}
.availability__slider::before {
  background-color: white;
}
input,
table {
  background-color: var(--light-grey);
}
.availability__slider {
  background-color: var(--dark);
}
.availability__switch input:checked + .availability__slider {
  background-color: var(--primary);
}
button,
.delete-msg-btn,
.delete-call-btn,
.delete-sess-btn,
.delete-all-btn {
  background-color: var(--primary);
}
.accept-call-button {
  background-color: var(--primary);
}
.decline-call-button,
.cancel-call-button,
.end-call-button {
  background-color: var(--dark);
}
/* ==========================================================================
   Isolated color styles (text colors + border colors; moved to end of file).
   Order preserved per selector so the cascade outcome is unchanged.
   ========================================================================== */
html,
body,
table,
input,
#auth-loading,
#auth-denied,
#auth-denied-reason,
.availability__state,
.call-active-name,
input::placeholder,
table,
table th,
.call-active:not(.call-active--video) .call-active-name {
  color: var(--dark);
}
button,
.call-active .end-call-button,
.delete-msg-btn,
.delete-call-btn,
.delete-sess-btn,
.delete-all-btn {
  color: var(--white);
}
input,
table,
table th {
  border-color: var(--grey);
}
.auth-spinner {
  border-color: var(--grey);
  border-top-color: var(--primary);
}
.auth-denied-title {
  color: var(--primary);
}

td button {
  margin-left: auto;
  display: flex;
  justify-content: center;
  align-self: flex-end;
}

.call-guest-user-status {
  background-color: var(--primary);
  color: var(--white);
  font-size: x-small;
  padding: 0.125rem 0.25rem;
  bottom: 0.125rem;
  margin-left: 0.25rem;
  position: relative;
}

/* ─── Instant Messaging (docked bottom-right, Facebook-style) ──────────── */
.im {
  position: fixed;
  right: 1rem;
  bottom: 1rem;
  z-index: 1000;
  width: 22rem;
  max-width: calc(100vw - 2 * 1rem);
  background-color: var(--white);
  border: 1px solid var(--grey);
  border-bottom: none;
  border-bottom-left-radius: 0.5rem;
  border-bottom-right-radius: 0.5rem;
  border-top-left-radius: 0.5rem;
  border-top-right-radius: 0.5rem;
  box-shadow: 0 0 1rem rgba(44, 62, 80, 0.25);
  overflow: hidden;
}
/* Clickable title bar */
.im-dock-header {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  width: 100%;
  border: none;
  cursor: pointer;
  text-align: left;
  padding: 0.5rem;
  background-color: var(--primary);
  color: var(--white);
  font-size: 1rem;
  font-weight: bold;
  border-radius: 0;
  text-decoration: none !important;
}
.im-dock-title {
  flex: 1;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.im-dock-unread {
  font-size: x-small;
  background-color: var(--primary);
  color: var(--white);
  border-radius: 999px;
  min-width: 1.2rem;
  text-align: center;
  padding: 0 0.25rem;
}
.im-dock-chevron {
  transition: transform 0.15s ease;
}
/* Collapsed: hide the body, point the chevron up, square off the bar */
.im.im-collapsed .im-body {
  display: none;
}
.im.im-collapsed .im-dock-chevron {
  transform: rotate(180deg);
}
.im-body {
  border-top: 1px solid var(--grey);
}
.im-layout {
  display: flex;
  gap: 0.5rem;
  align-items: stretch;
  padding: 0.5rem;
}
.im-sidebar {
  flex: 0 0 7rem;
  border: 1px solid var(--grey);
  border-radius: 0.25rem;
  padding: 0.25rem;
  max-height: 18rem;
  overflow-y: auto;
}
.im-sidebar-title {
  font-size: small;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--primary);
  margin: 0 0 0.5rem;
}
.im-roster {
  list-style: none;
  margin: 0;
  padding: 0;
}
.im-roster-item {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.25rem 0.5rem;
  border-radius: 0.25rem;
  cursor: pointer;
}
.im-roster-item:hover {
  background-color: var(--light-grey);
}
.im-roster-item.im-active {
  background-color: var(--grey);
}
.im-roster-role {
  font-size: x-small;
  color: var(--white);
  background-color: var(--primary);
  border-radius: 0.25rem;
  padding: 0 0.25rem;
  text-transform: uppercase;
}
.im-roster-role.im-role-guest {
  background-color: var(--primary);
}
.im-roster-name {
  flex: 1;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.im-unread {
  font-size: x-small;
  color: var(--white);
  background-color: var(--primary);
  border-radius: 999px;
  min-width: 1.2rem;
  text-align: center;
  padding: 0 0.25rem;
}
.im-thread {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  border: 1px solid var(--grey);
  border-radius: 0.25rem;
  height: 18rem;
}
.im-thread-header {
  padding: 0.25rem 0.5rem;
  border-bottom: 1px solid var(--grey);
  font-weight: bold;
  font-size: small;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.im-messages {
  list-style: none;
  margin: 0;
  padding: 0.5rem;
  flex: 1;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
}
.im-msg {
  max-width: 75%;
  padding: 0.25rem 0.5rem;
  border-radius: 0.5rem;
  word-wrap: break-word;
}
.im-msg-in {
  align-self: flex-start;
  background-color: var(--light-grey);
}
.im-msg-out {
  align-self: flex-end;
  background-color: var(--primary);
  color: var(--white);
}
.im-form {
  display: flex;
  gap: 0.5rem;
  padding: 0.5rem;
  border-top: 1px solid var(--grey);
}
.im-input {
  flex: 1;
}
.im-empty {
  color: var(--dark);
  opacity: 0.6;
  text-align: center;
  margin: auto;
}
/* Guest dock: the thread sits directly in the body (no roster), so it needs
   no inner border/rounding — the dock frame already provides it. */
.im-body > .im-thread {
  border: none;
  border-radius: 0;
  height: 20rem;
}

/* === Avatars (profile pictures) ========================================== */
/* Circular avatar used in the IM roster/thread, call overlay, and the agent's
   own upload preview. The placeholder variant shows the name's first initial
   on a tinted disc when no picture has been uploaded. */
.avatar {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 auto;
  width: 1.75rem;
  height: 1.75rem;
  border-radius: 999px;
  overflow: hidden;
  background-color: var(--light-grey);
  color: var(--primary);
  font-weight: 700;
  font-size: 0.8rem;
  line-height: 1;
  text-transform: uppercase;
  vertical-align: middle;
}
.avatar__img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}
.avatar--placeholder {
  background-color: var(--dark);
  color: var(--white);
}
.avatar--lg {
  width: 2.5rem;
  height: 2.5rem;
  font-size: 1.5rem;
}
/* The agent's upload preview reuses .avatar--lg but toggles between an <img>
   and an initial-letter <span> directly (rather than the placeholder variant),
   so give that span the same tinted disc treatment. */
.avatar__initial {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  height: 100%;
  background-color: var(--dark);
  color: var(--white);
}

/* Agent's profile-picture upload control on the greeting screen. */
.profile-picture {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
  margin-top: 0.75rem;
  max-width: 28rem;
}
.profile-picture__label {
  font-size: 0.85rem;
  color: var(--dark);
  opacity: 0.7;
}
.profile-picture__row {
  display: flex;
  align-items: center;
  gap: 0.75rem;
}
.profile-picture__controls {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem;
}
.profile-picture__btn {
  display: inline-block;
  cursor: pointer;
  padding: 0.25rem 0.5rem;
  border-radius: 0.25rem;
  font-size: 0.9rem;
  background-color: var(--dark);
  font-weight: 500;
  color: var(--white);
}
.profile-picture__btn input[type="file"] {
  display: none;
}
#avatar-remove {
  padding: 0.25rem 0.5rem;
  border-radius: 0.25rem;
  font-size: 0.9rem;
  background-color: var(--dark);
  color: var(--white);
  cursor: pointer;
}
.profile-picture__status {
  font-size: 0.8rem;
  color: var(--dark);
  opacity: 0.7;
}

/* The guest's thread header lays the agent avatar beside the name.
   (.im-roster-item is already a flex row with a gap — avatars slot in.) */
.im-thread-name {
  display: flex;
  align-items: center;
  gap: 0.5rem;
}
.im-thread-name-text {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

/* Agent avatar on the guest's active-call screen — prominent for audio calls,
   hidden once a video stream takes over the view. */
.call-active-avatar {
  display: flex;
  justify-content: center;
  margin-bottom: 0.75rem;
}
.call-active--video .call-active-avatar {
  display: none;
}

a,
button,
.auth-user-name,
.call-guest-user-status {
  font-weight: 500 !important;
}